Digiboon Computer ServicesWe Make 'IT' Easier For Small Businesses - 914.747.5686

Hire us to put an end to your most challenging computer problems for one flat monthly fee you can budget for like rent or insurance

Inclusive Total Protection Plan Overview

Our Inclusive Total Protection (ITP) plan is delivered for a flat-monthly fee and has consistently proven to be the most cost-effective way to support our clients. This service is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.

Why a Flat-Price?

Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, interruptions in business, and data loss. In fact, our ITP program does not allow us to profit from your technology troubles in any way.
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This program is ideal for business owners who:
  • Need to have their computer network, e-mail, database, and internet access up and running 24/7/365 without problems.
  • Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.
  • Want to maximize the speed, availability, and performance of their network.
  • Hate dealing with--or thinking about--computer problems and other complexities of operating a computer network.
  • Don’t have the time or staff to deal with computer network maintenance.
Just like these clients who are currently on the program:
I've been through dozens of computer consultants, so-called ‘IT experts’, and NOT ONE can hold a candle to Dave. He's one of the few guys that actually 'gets' how small businesses operate and will enhance your business rather than set his own agenda. I refer ALL of my colleagues to him and wouldn't consider using anyone else.
When Dave proposed his ‘ITP’ plan, I was initially concerned because of the price. However, I can’t tell you how glad I am that we took his advice. Not a month later, the office above ours had a fire and the sprinkler system flooded our server room, shorting out everything. Dave was on site by 6:00 a.m. the next day and had us back up and running within an hour! If we still had our old system in place, it would have been weeks before we were able to get back to work – if at all. No one ever thinks these things will happen to them. We were fortunate enough to have ‘hired’ Digiboon in time and averted what could have been a very expensive disaster.

The Benefits Are Obvious

There are no long-term commitments.
Our services are delivered on a month-to-month basis. You can cancel at any time.

You’ll avoid expensive repairs and recovery costs.
Proactive maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.

You’ll experience faster performance, fewer glitches, and practically zero downtime.
Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. We’ll detect these problems early and prevent them from escalating into more expensive downtime.

You’ll feel as though you have an in-house IT department--without the costs.
As an ITP customer, you’ll have access to our support staff should you have any kind of problem or question.

You’ll receive substantial discounts on IT services that you are already buying.
Most IT firms will nickel and dime you over every little thing they do. Under our ITP program, you’ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.

You’ll eliminate trip fees and receive faster response to your problems.
We have the ability to remotely access and repair most network problems from just about anywhere. If we can’t fix it remotely, we will dispatch a technician to your office ASAP.

You’ll be able to budget for network support just like rent or insurance.
Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.

You’ll sleep easier knowing the “gremlins at the gate” are being watched.
Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.

You’ll safeguard your data.
The data on the hard disk is ALWAYS more important than the hardware that houses it. It’s so vital, we provide a backup system at no additional cost to you. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable information.

You’ll stop annoying spam, pop-ups, and spyware from taking over your network.
Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.

You’ll gain incredible peace of mind.
As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

What's Included

Initial site survey (27-Point Network Audit)
A senior engineer will come on-site to create initial network documentation as well as audit your network for potential problem areas, including:
  • Network security
  • Data backups
  • Virus protection
  • Spam filtering
  • Hardware integrity (i.e. check for pending failures)
  • System performance and trends
  • Overall network design and layout

Proactive network monitoring
Our 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:
  • Backup success and failures
  • Hardware integrity and reliability
  • Storage space and availability
  • Anti-virus and anti-malware protection
  • Server traffic and load
  • Uninterruptible Power Supply (UPS) monitoring

Quarterly consultation
Every three months we will perform an extensive analysis of your network’s trends, security, and performance, as well as to review your company’s goals and technology issues with you. This quarterly review will allow us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs.

Monthly network tune up
Every month we will conduct a thorough audit and tune up of your network to:
  • Review and update available security patches
  • Check the status of anti-virus and anti-malware software
  • Test peripherals, such as UPS units
  • Test backup integrity to ensure your data can be fully recovered if necessary
  • Review hard drive space, memory, CPU utilization
  • Review network documentation and make changes as necessary
  • Review routers, firewalls and switches for failure or problems
  • Optimize servers for maximum performance and reliability
  • In-depth review of server logs for errors and potential problems

Unlimited break-fix services and help desk support All service calls, large or small, on-site or remote, are covered at NO ADDITIONAL COST to you. Think of our ITP program is a complete network insurance plan.

On-site backup system
We provide, implement, and maintain a state-of-the-art on-site backup system to protect your critical business data from loss or corruption.

Off-site backup system
We provide, implement and maintain an off-site backup system to protect your business data in a secure off-site location in case of flood, fire, or other unforeseen disaster.

Internet security package
We provide, implement and maintain an internet security package to keep hackers out of your network and prevent employees from inviting them in.

Access to network documentation
We maintain detailed network documentation that you can securely access online.

Remote access for all employees
We provide remote access software to help maintain your network and quickly troubleshoot user issues. The same software can also be used by you and/or your employees. You tell us who needs to work from home and we’ll do the rest.

Guaranteed 1-hour response time for network emergencies
We’ll have someone working on your issue within 1 hour of your call – GUARANTEED!

How Much Is This Going To Cost?

The cost of the ITP program is based on the current size of your small business. We'll provide you with the details once we schedule a meeting.

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